The purpose of this qualification is to provide New Zealand business entities that are implementing a competitive systems and practices strategy, with people who have the skills and knowledge to identify, implement and sustain process improvements in their own work, under limited supervision.
This qualification is designed for production or service staff who will be contributing to the implementation of competitive systems and practices within their organisation.
The term 'competitive systems and practices' describes a large range of systems and practice concepts and approaches leading to improved performance in organisations. It uses a systematic approach to produce high quality goods and/or services, for the least cost with the least waste, across multiple sectors.
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