From sign language to signmaking

Christchurch resident Canon Fafeita hasn’t let being Deaf stand in the way of achieving his dreams. The inspirational 27-year-old has recently become a certified signmaker, completing his apprenticeship with the support of Competenz and his employer Sign Network. Now the world is his oyster and Canon is looking ahead to a rewarding future in the ever growing signmaking sector.

“I didn’t ever dream that I’d become a qualified signwriter – an opportunity came my way and I took it,” says Canon. “I’m glad I did because my pathway could have been very different. Lots of my friends are not working so I feel very lucky.”

As a Deaf person with bi-lateral cochlear implants, Canon knew forging a career path would be challenging.

“I knew that it would be difficult finding work because of my disability and finding people who would be accepting of my hearing loss. Sign Language is my first language so spoken English is challenging for me, and written English is even more difficult. I worry that hearing people don’t understand me.”

With the support of work-based training organisation Competenz, Canon says his Christchurch CBD-based apprenticeship came with plenty of guidance, openness and reassurance.

“My fellow workmates showed me step by step what I needed to do, using their phones, a whiteboard, and even drawing pictures. When I didn’t understand, they’d go over things again for me and they learnt to use simple descriptive words rather than complicated ones.

“My Competenz Training Advisor Steven Jack was also very encouraging, working closely with my boss to communicate what I needed to do, and when I was having issues getting my units done.”

It has been a journey that has opened the door to a whole new world for Canon.

“At times I didn’t think that I could achieve my goal and I feel proud that I did it. This achievement means that I can do anything! I’ve discovered I particularly love mounting, which is putting vinyl signage on a hard surface. I also enjoy learning new things, getting out of the workshop to do installs, and the fact that I’m working instead of sitting at home doing nothing. So many people have helped me get to this point and I’m really thankful to them all.”

Sign Network CEO Clare Walklin is one of those people, and she couldn’t be prouder of Canon’s “unwavering determination, relentless effort and ability to persevere without giving up.”

“Despite facing numerous obstacles, Canon adapted and found ways to push through,” she says.  “He consistently worked out the best outcomes for himself, showing resilience and determination.”

Canon joined the Sign Network team six years ago after Competenz reached out to see if Clare could offer him some work experience. As a business that celebrates diversity and inclusivity she jumped at the chance.

“It’s essential to create opportunities for all individuals, regardless of unique challenges, as everyone has something valuable to offer. As a forward-thinking company, we firmly believe in the limitless potential for learning, growth, and the possibility of achieving anything.”

Impressed by Canon’s enthusiasm, determination and clear drive to learn and develop, Sign Network quickly offered him a full-time role, eventually supporting him into his apprenticeship.

“We were excited to offer Canon a position because of his genuine interest in design and his creative abilities. Supporting him as he grows and learns a new skill is both rewarding and fulfilling. It’s always a pleasure to encourage and empower individuals as they develop professionally.”

When the going gets tough, the tough get going, and while there were some challenging obstacles, Clare says ongoing collaboration with Canon and Steven ensured solutions were always found.

“One challenge was Canon’s shyness and lack of confidence when it came to asking questions or seeking help. To support him, we created a Facebook group with key team members, providing a space where he could ask questions and receive written answers or suggestions in the chat. This was a fantastic way for both Canon and the team to support his learning. Additionally, Canon had weekly meetings with his team leader to discuss the unit he was working on and identify the support he needed.”

Another challenge was finding time for Canon to focus on the practical aspects of his units.

“As a busy signage business with fast turnaround times, this occasionally delayed his progress. However, we made it a priority and scheduled specific time for Canon to be more hands-on and involved in the practical side of the jobs, which greatly benefitted his development.”

Training advisor Steven believes that without Sign Network’s support and commitment Canon wouldn’t be where he is today.

“Canon has come such a long way – from not knowing anything about signmaking, to having a taste of it through work experience, to now becoming a qualified signmaker,” says Steven. “I’m incredibly proud of the effort and commitment he has put in and all he has achieved and I’m sure he has a very bright future in the industry.”

Armed with a great attitude, eagerness to learn and grow, and unwavering dedication to doing a job well, Canon is now set up for success. But as Steven points out, he’s not the only winner in this remarkable journey.

“A disability doesn’t define an individual and doesn’t need to be a barrier to being employed within the trades. It creates a future for Canon and helps the employer to have a skilled and committed employee.”

Clare is quick to agree. “Bringing in diverse talent brings fresh perspectives and skills that can help your business grow and innovate,” she adds. “By creating an inclusive environment, you’re not just helping individuals develop, but also strengthening your team. It’s a great chance to invest in potential and make a real difference.”

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